Refund policy

We want you happy with your gear. Because everything is made to order just for you, we handle things a little differently than a typical store — here's exactly what to expect.

Damaged, defective, or wrong item
Mistakes happen in transit and in production. If your item arrives damaged, misprinted, or isn't what you ordered, email us at hello@wavycoastmoto.co within 30 days of delivery with your order number and a photo of the issue. We'll get you a replacement or a full refund — no need to send anything back.

Returns and exchanges
Because every item is produced specifically for your order, we don't accept returns or exchanges for sizing, fit, or change of mind. Check our size charts before you buy — they're there to help you get it right the first time. If you're stuck between two sizes, email us before ordering and we'll help you pick.

Non-returnable items
Sale items and gift cards are final sale, as is anything outside the 30-day damage/defect window above.

EU customers: 14-day cooling-off period
If your order ships to the European Union, you have the right to cancel within 14 days of receiving it, for any reason and without justification, under EU consumer law. Email hello@wavycoastmoto.co to start this process. You're responsible for the cost of returning the item, unless it arrived damaged or defective.

Refunds
Approved refunds go back to your original payment method within 10 business days. Bank and card processing times vary and may add a few extra days on top of that.

Questions?
Email hello@wavycoastmoto.co — we'll sort it out.